334.440.7911 ♦  PO Box 1790 Montgomery, AL 36102-1790​ ♦ 1 Commerce Street, Suite 620

9-1-1 Call Routing Diagram

This diagram is an overview of how 9-1-1 calls are delivered based on the type of phone service.

Not all instances of a given type of service will follow these examples - a given carrier
may have slight differences within their network or delivery method.

 

 

Diagram of different types of phone service and how 9-1-1 calls are routed

9-1-1 Board News

 
- Grant Cycle 4 Awards Approved
- 9-1-1 Rate Change Rule effective October 1, 2018, operative January 1, 2019
- Upcoming Training Opportunities Across Alabama
- Alabama 9-1-1 Board Training Portal Enrollment Opens
- RFP # AL-NG911-RFP-16-001
- AL-NG911-RFP-16-001 Pre-Proposal Conference
- PUBLIC SAFETY AND HOMELAND SECURITY BUREAU ANNOUNCES OPENING OF PUBLIC SAFE...
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Contact Us

 1 Commerce Street, Suite 620
      Montgomery, AL  36104<Map>
 P.O. Box 1790
      Montgomery, AL 36102-1790​
 
 (334)440-7911
 

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