FY2021 Monthly Distributions

*Monthly distributions are planned for the Friday after the 10th of each month.  If Friday falls on the 10th, the distribution will be planned for the following Friday.  All dates are subject to change.

Distribution Archives

Please contact the office of the Alabama 9-1-1 Board at 334-440-7911 for specific requests regarding distributions.

The intent of the Awards Program is to provide suitable recognition to superior performance by Telecommunicators throughout the State of Alabama.  These are Agency personnel who exceed the expected norm in job performance as well as other areas that deserve acknowledgement and appreciation.  Personnel who are identified for this program must reflect the highest values in job performance and personal conduct. 

See the PowerPoint presentation attached below for full details of this program.

ECDs must complete an annual certification form and return it to the Board each year by January 31.  The Board has changed the form for fiscal year 2021.  Executive Director, Leah Missildine held a webinar on December 4, 2020 to walk ECD Directors and their staff through the new form and answer any questions.  The form is available here - ECD Annual Certification FY 2021 - Docuware. The slides from the webinar are below.  If you have any questions, please call the office at 334.440.7911

ECD Annual Certification

ECD Annual Reporting Requirements to the Department of Examiners of Public Accounts

ECD 9-1-1 Fee Distributions

9-1-1 Fee Distribution Archives

Upcoming Training Opportunities Across Alabama

9-1-1 Professionals FAQs

ECD Legacy 9-1-1 Costs Reimbursement

ECD Distributions

ECD Annual Certification

ECD Annual Reporting

Over the last few months, the Board staff has been reviewing ECD-submitted phone bills in an effort to understand what legacy 9-1-1 services are being utilized statewide and how much they are costing ECDs. Based on the information gathered, options for legacy 9-1-1 costs were presented to the Board at the September 2020 Board meeting.  The Board voted to reimburse ECDs for legacy 9-1-1 costs for FY2021.  The Board staff has been working since to establish the reimbursement process.  There are two requirements that must be met before an ECD can ask for reimbursement:  the ECD must be migrated onto the ANGEN network and must be validly formed.  Once those two requirements are met, ECDs shall request reimbursement via the Legacy 9-1-1 Costs Reimbursement Form. Requests should be submitted on a quarterly basis. Requests for less than one quarter will not be accepted. You may submit for more than one quarter but any a request for more than one quarter must submit all three phone bill for each quarter.

You can watch a replay of the webinar presented on October 15, 2020 here.

You can download the presentation slides here.

August 27, 2015 - The Public Safety and Homeland Security Bureau (Bureau) announces the opening of its Public Safety Support Center (PSSC), a web-based, one-stop portal to enable Public Safety Answering Points (PSAPs) and other Public Safety entities to request support or information from the Bureau and to notify it of problems or issues impacting the provision of emergency services.  

The PSSC is accessible via the Internet at https://www.fcc.gov/public-safety-support-center.  A principal goal of the Bureau is to ensure consistent and timely support to public safety stakeholders.  The development of the PSSC is the latest step by the Bureau to fulfill this goal.

The PSSC will handle notifications of service outages, complaints related to carrier provision of location information, and register issues or submit inquiries regarding PSAP or Public Safety operations or FCC rules and regulations.  Types of notifications and requests include:

• 911 Service Outage
• Phase 1/Phase 2 Deployments
• E911 Location Accuracy
• Text-to-911 Service
• Fraudulent/Non-Service Initialized 911 Calls
• Request an Update to Master PSAP Registry
• Interference to Public Safety Services or Devices
• Tower Lighting Outages

The PSSC is distinct from the FCC’s Consumer Complaint Center, which will continue to handle consumer inquiries and complaints, including consumer complaints about access to 911 emergency services.  The PSSC is also distinct from the complaint escalation process and web portal under development by the FCC’s Enforcement Bureau.1  Finally, the Commission’s 24-7 Operations Center remains available by telephone at all times for safety-of-life issues.   Requests made to the PSSC will be viewed directly by PSHSB staff in order to expedite notification and resolution.  

Questions regarding this Public Notice may be directed to Timothy May by phone at (202) 418-1463, or by email at Timothy.May[at]fcc[dot]gov.

By the Chief, Public Safety and Homeland Security Bureau

-------------------------------------------------

1 Enforcement Bureau Enhances Procedures for Public Safety and Industry Interference Complaints, Public Notice, 

DA 15-967 (rel. August 27, 2015).

[https://www.law.cornell.edu/cfr/text/47/4.5] Specifically, for 911 facilities, an outage is considered to exist whenever one of the following conditions exists:

1. There is a loss of communications to PSAP(s) potentially affecting at least 900,000 user-minutes and: The failure is neither at the PSAP(s) nor on the premises of the PSAP(s); no reroute for all end users was available; and the outage lasts 30 minutes or more; OR
2. There is a loss of 911 call processing capabilities in one or more E-911 tandems/selective routers for at least 30 minutes duration; OR
3. One or more [landline] end-office or [cellular] Mobile Switching Center (MSC) switches or host/remote clusters is isolated from 911 service for at least 30 minutes and potentially affects at least 900,000 user-minutes; OR
4. There is a loss of ANI/ALI (associated name and location information) and/or a failure of location determination equipment, including Phase II equipment, for at least 30 minutes and potentially affecting at least 900,000 user-minutes (provided that the ANI/ALI or location determination equipment was then currently deployed and in use, and the failure is neither at the PSAP(s) or on the premises of the PSAP(s)).

• Education & Outreach — Melissa Dove, Jeremy Williams, Fred Johnson
• Governance — Wayne Hutchens, Tim Webb, Vacancy
• Finance — Robert Smith, Vacancy, Vacancy
• Technical — John Nettles, Alan Campbell, Brandon Wallace