Planned Event Call Routing

The ANGEN Next Gen Core Services provided by INdigital allow for the modification of emergency call routing policies for certain planned events that occur within your PSAP's jurisdiction.  For a planned event call routing change to by eligible for approval by the Alabama 9-1-1 Board staff, the request must be made at least 45 days prior to the event start date and the geofenced area where the event will be held must be a minimum of one (1) square mile.  Click on the button below to fill out the Planned Event Call Routing Form.  The following information will be required:

  • Contact information including name, title, agency/ECD, email address, and phone number
  • Event information including event name, start date and time, end date and time, and location
  • A ZIP file containing the shapefile or file geodatabase of the planned event area polygon


Planned Event Call Routing Form


Testing Requirements

You must be able to fulfill the testing requirements below for approval of the modified call routing for a planned event

  • Agency representative(s) must attend all planned event call routing meetings
  • Testing will be conducted ten (10) days prior to the event
  • It will be necessary to conduct wireless test calls from both outside and within the geofenced boundary with devices from multiple wireless providers
  • All equipment that will be utilized for call delivery during the planned event must be properly installed in the location calls will be received (remote call handling positions, MEVO Anywhere Kits, etc.)
  • All emergency and non-emergency transfer lists shall be up to date and properly programmed into all equipment (call handling positions/profiles, MEVO Anywhere Kits, etc.)