9-1-1 Fee Remittance

The 9-1-1 fee remittance is made through our online portal.  The rate of $1.86 per line was operative January 1, 2019. The rate of $2.23 is operative January 1, 2024.

According to Code of Alabama Section 11-98-5(c)(2):  

“The 911 Board, not later than October 1 in the year 2018 and each fifth year thereafter, shall adjust the 911 charge to produce an increase in the baseline 911 revenues sufficient to increase the amount distributed to each district under this chapter during the immediately preceding fiscal year by an amount equal to the rate of growth, determined as a percentage, in the Consumer Price Index for Urban Consumers (CPI-U) for such five-year period. Once adjusted as provided in this section, the resulting revenues shall become the baseline 911 revenues until amended or adjusted under the procedures established in this chapter.”

This adjustment was made on October 1, 2023 and will be effective January 1, 2024. The notice to carriers can be downloaded at the bottom of this page.

If you have any questions, please contact us at: 334-440-7911.

Online Portal for 9-1-1 Fee Remittance

Required Quarterly Reporting for Uncollected Service Charges

On October 17, 2023, we held a webinar to explain the rate increase and the changes to the remittance portal. If you have any questions, please call the office (334) 440-7911.




On June 23, 2020, when we initially implemented the fee remittance portal, we held a webinar walking you though the portal step-by-step and answering any questions.