ECD Legacy 9-1-1 Costs Reimbursement

During 2020, the Board staff reviewed ECD-submitted phone bills in an effort to understand what legacy 9-1-1 services were being utilized statewide and how much they were costing ECDs. Based on the information gathered, options for legacy 9-1-1 costs were presented to the Board at the September 2020 Board meeting.  The Board voted to reimburse ECDs for legacy 9-1-1 costs for FY2021.  The Board staff worked to establish the reimbursement process.  There are two requirements that must be met before an ECD can ask for reimbursement:  the ECD must be migrated onto the ANGEN network and must be validly formed.  Once those two requirements are met, ECDs shall request reimbursement via the Legacy 9-1-1 Costs Reimbursement Form linked below.  Requests should be submitted on a quarterly basis. Requests for less than one quarter will not be accepted. You may submit for more than one quarter but any a request for more than one quarter must submit all three phone bill for each quarter.

The deadline for FY 2021 is December 10, 2021.  No reimbursement requests for FY2021 will be accepted after December 10, 2021.  The remaining deadlines and reimbursement dates for FY2021 are:

Service Period Starting Month If submitted by: Reimbursement issued on:

October 1-December 31
January 1-March 31
April 1-June 30
July 1-September 30

October 10

November 10

December 10

October 29

November 30

December 30


Legacy 9-1-1 Costs Reimbursement Form for FY2021


You can watch a replay of the webinar presented on October 15, 2020 explaining the program here.

You can download the presentation slides here.

The program was also covered in a recent Talk About it Tuesday webinar updated with helpful hints.  You can watch a replay of that webinar and access the slides presented.


Board voted to continue program through FY2022

At the September Board Meeting, the Board voted to continue this program for FY2022.  We will start accepting submissions for FY2022 on January 1, 2022.  The button below will become active and link to the new form on January 1, 2022.

FY2022 Legacy 9-1-1 Cost Reimbursement form button