Legacy 9-1-1 Costs Reimbursement

During 2020, the Board staff reviewed ECD-submitted phone bills in an effort to understand what legacy 9-1-1 services were being utilized statewide and how much they were costing ECDs. Based on the information gathered, options for legacy 9-1-1 costs were presented to the Board at the September 2020 Board meeting.  The Board voted to reimburse ECDs for legacy 9-1-1 costs for FY2021.  The Board staff worked to establish the reimbursement process.  There are two requirements that must be met before an ECD can ask for reimbursement:  the ECD must be migrated onto the ANGEN network and must be validly formed.  At the September 2021 Board Meeting, the Board voted to continue this program for FY2022.  In addition to the requirements set forth for FY 2021, the board voted to require that, if eligible, all reimbursements are subject to any legacy 9-1-1 service discontinuation requirements.  Once all requirements are met, ECDs shall request reimbursement via the Legacy 9-1-1 Costs Reimbursement Form linked below.  Requests are to be submitted on a quarterly basis. Requests for less than one quarter will not be accepted. You may submit for more than one quarter but any a request for more than one quarter must include phone bills for all months of each quarter.

Board voted to continue program through FY2023

At the September 2022 Board Meeting, the Board voted to continue this program for FY2023.  Please email Michelle if you have any questions.


Legacy 9-1-1 Cost Reimbursement Form


Explanation of payment schedule:

Service Period Starting Month If submitted by: Reimbursement issued on:
October 1, 2022 - December 31, 2022 January 10, 2023 January 31, 2023
February 10, 2023 February 28, 2023
March 10, 2023 March 31, 2023
January 1, 2023 - March 31, 2023 April 10, 2023 April 29, 2023
May 10, 2023 May 31, 2023
June 10, 2023 June 30, 2023
April 1, 2023 - June 30, 2023 July 10, 2023 July 29, 2023
August 10, 2023 August 31, 2023
September 10, 2023 September 30, 2023
July 1, 2023 - September 30, 2023 October 10, 2023 October 31, 2023
November 10, 2023 November 30, 2023
December 10, 2023 December 30, 2023

You can watch a replay of the webinar presented on October 15, 2020 explaining the program here.

You can download the presentation slides here.

The program was also covered in a recent Talk About it Tuesday webinar updated with helpful hints.  You can watch a replay of that webinar and access the slides presented.